How can I enter Service Mode, and what can I do there?



WARNING!!! If you change anything while in this mode you could screw up your printer royally! Use at your own risk.


How to enter Service Mode:

  1. Turn off the printer
  2. For the next step, follow the directions for your printer
  • For iPFX00 printers: Turn the printer on while holding down the Feeder Selection and Information buttons until you see "Initializing" on printer LCD
  • For iPFX100 printers: Turn the printer on while holding down the Feeder Selection and Information buttons until you see "Starting Up" on printer LCD
  • For iPFX300 printers: Turn the printer on while holding the Navigate and Load buttons
  1. "S" is displayed in the upper right corner of the LCD display (middle right side for iPFX300 printers)
  2. Message light will continue flashing while in service mode

How to exit Service Mode:

  1. Turn off the printer


Accessing Service Mode on Printer LCD after entering Service Mode above: (all arrow buttons below refer to printer control panel)

  1. Press Menu button
  2. Press Right Arrow until you see "SERVICE MODE"
  3. Press Down Arrow

The most interesting information, as shown in the Service Manual is as follows:


To see how many cleanings of each type have been performed:

  1. Press Right Arrow until you see "COUNTER"
  2. Press Down Arrow
  3. Press Right Arrow until you see "PURGE"
  4. Press Down Arrow
  5. Press Right Arrow to cycle through various CLN readings

Results for John Hollenberg:

A1 (normal cleaning) – 15 [probably Head Cleaning A, about 10 ml]
A2 (Ink level adjustment cleaning)– 1 [amount unknown, may be 20-30 ml]
A3 (initial ink filling) – 1 [estimate 30-40% of starter carts, or 324-432 ml]
A6 (normal strong cleaning) – 9 [amount of ink used unknown, perhaps 15-20 ml]
A7 (aging, after replacement of head) – 1 [presumably part of initial install]
A16 (precipitated ink agitation) – 49 [amount of ink used unknown]

TTL - 76

To see the total amount of ink used for each color:

  1. Press Up Arrow until you see "PURGE" again
  2. Press Right Arrow until you see "INK-USE1"
  3. Press Down Arrow
  4. Press Right Arrow to cycle through the ink use for each color

Results (ml) for John Hollenberg:

Y – 120
PC – 130.4
C – 109.5
PGY – 144.9
GY – 148.5
MBK – 102.4
PM – 142.8
M – 106.8
BK – 101.6
R – 104.6
G – 103.8
B – 104.5

TTL – 1419.8

For a sample analysis of ink used in cleaning and printing, see Discussion Forum topic Some Musings on Ink Used for Cleaning.